Hybrid Manager 1, Excellence in Operations

Posted 38 minutes ago

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About the role

  • Manager leading a team of engineers to restore customer network services at Comcast Business. Ensuring customer satisfaction through effective troubleshooting and teamwork in a technical environment.

Responsibilities

  • Lead a team of engineers in monitoring and restoring customer network services
  • Maintain customer networks, ensuring stability and quick restoration during issues
  • Guide and support engineers in troubleshooting
  • Develop team performance standards and performance reviews

Requirements

  • Bachelor's Degree
  • 5-7 years of relevant work experience
  • Strong customer experience knowledge
  • Technical knowledge in SD-WAN, routing, switching, and networking fundamentals
  • Experience with industry technologies from vendors like Fortinet and Meraki

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities
  • Bonuses
  • Stock options
  • Equipment allowances
  • Wellness programs

Job title

Manager 1, Excellence in Operations

Job type

Experience level

Mid levelSenior

Salary

$97,797 - $161,365 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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