Agency Operations Specialist for Firefly, managing agent carrier appointments and compliance. Utilizing technology for efficient operations and support in the insurance industry.
Responsibilities
Manage the carrier appointments of our agent and producer force
Help agents maintain access to carrier websites and tools
Maintain records of the Insurance Licenses of our agents
Monitor the status of agent licenses to ensure regulatory compliance
Act as an AMS admin to create new branches and user accounts, oversee downloads, and manage user settings
Run reports to assist with projects and carrier changes
Help our team make sure agents are paid accurately and on time
Help gather monthly commission statements from our carrier partners
Help match operating costs incurred by our agent force with the correct branch
Requirements
Relevant work experience in the insurance industry
Experience working in an insurance agency, either as a producer, CSR, or office manager
Experience working for an insurance company, either in a licensing, commissions, or sales support
Experience working for company that provides services to insurance agents or insurance companies
Must love using technology to make work simpler, faster, and more consistent
Excel proficiency
Familiarity with EZLynx or other Agency Management System, either as a user or admin
Familiarity with the basics of insurance agent licensing practices
Experience working with process automation tools
Benefits
15 days (120 hrs.) PTO available upon hire date
401(k) with Employer match up to 4%, available immediately
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