Hybrid Insurance Agency Operations Specialist

Posted last month

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About the role

  • Agency Operations Specialist for Firefly, managing agent carrier appointments and compliance. Utilizing technology for efficient operations and support in the insurance industry.

Responsibilities

  • Manage the carrier appointments of our agent and producer force
  • Help agents maintain access to carrier websites and tools
  • Maintain records of the Insurance Licenses of our agents
  • Monitor the status of agent licenses to ensure regulatory compliance
  • Act as an AMS admin to create new branches and user accounts, oversee downloads, and manage user settings
  • Run reports to assist with projects and carrier changes
  • Help our team make sure agents are paid accurately and on time
  • Help gather monthly commission statements from our carrier partners
  • Help match operating costs incurred by our agent force with the correct branch

Requirements

  • Relevant work experience in the insurance industry
  • Experience working in an insurance agency, either as a producer, CSR, or office manager
  • Experience working for an insurance company, either in a licensing, commissions, or sales support
  • Experience working for company that provides services to insurance agents or insurance companies
  • Must love using technology to make work simpler, faster, and more consistent
  • Excel proficiency
  • Familiarity with EZLynx or other Agency Management System, either as a user or admin
  • Familiarity with the basics of insurance agent licensing practices
  • Experience working with process automation tools

Benefits

  • 15 days (120 hrs.) PTO available upon hire date
  • 401(k) with Employer match up to 4%, available immediately
  • Health/Dental/Vision Insurance
  • Short-Term Disability, AD&D and Life Insurance
  • Paid Maternity leave
  • Paid Parental Leave

Job title

Insurance Agency Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

$62,004 - $66,965 per year

Degree requirement

No Education Requirement

Location requirements

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