Hybrid Senior Mediation Administrator, Dispute Resolution Services

Posted 3 weeks ago

Apply now

About the role

  • Senior Mediation Administrator at FINRA managing mediation cases and providing expert analytical skills for dispute resolution. Requires extensive experience and leadership skills in a hybrid work environment.

Responsibilities

  • Apply expert analytical skills to provide interpretations regarding rules and regulations
  • Manage a docket of mediation cases
  • Determine mediating parties, assess fees, and negotiate conditions to mediate
  • Conduct regular solicitation of the parties in active arbitration cases
  • Use reports to recognize filing trends and identify multiple party cases
  • Communicate with frequent users of our forum to encourage mediation
  • Report monthly statistical information on mediation activity
  • Serve as Department liaison with various departments to coordinate services
  • Evaluate mediators and, if needed, make recommendations to remove mediators from roster

Requirements

  • Bachelor’s degree and seven (7) years of related experience or equivalent combination of education and experience; JD strongly preferred
  • Expertise using a desktop computer with the full suite of electronic office applications and other office equipment
  • Expertise using electronic docket management programs and web-based Portal systems
  • Excellent customer service skills, interpersonal skills, and written and verbal communication skills required
  • Highly proficient organizational skills
  • Must function effectively in a team environment and work with others to meet deadlines
  • Ability to demonstrate discretion and sound judgment, due to the confidential nature of the work
  • Exceptional leadership skills required

Benefits

  • Comprehensive health, dental and vision insurance
  • Basic life, accidental death and dismemberment, and supplemental life insurance
  • Health and wellness programs
  • 401(k) plan with company match
  • Disability and legal insurance
  • Tuition reimbursement
  • Commuter benefits
  • Generous time-off program of 15 days of paid time off
  • 5 personal days and 9 sick days
  • Two volunteer service days (based on full-time schedule)
  • Military leave, jury duty leave, bereavement leave, and voting leave

Job title

Senior Mediation Administrator, Dispute Resolution Services

Job type

Experience level

Senior

Salary

$103,938 - $206,200 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job