Chinese intern providing generalist support in a hybrid role at a consulting firm specializing in China - EU ecommerce. Collaborating with teams and assisting in various business areas.
About the role
- Strategic Account Specialist managing national retail accounts for Ferguson. Collaborating with manufacturers and analyzing performance for profitable growth in eCommerce.
Responsibilities
- Build and maintain trusted and influential relationships with internal and external partners
- Serve as the primary point of contact for a strategic account, overseeing daily communication, reporting, and relationship development to drive mutual success
- Be the tip of the spear by collaborating with Marketing, Credit, Finance, Operations, Supply Chain, and others to deliver the best possible service to our manufacturer and reseller partners
- Lead meetings & business reviews with manufacturer and resellers partners
- Responsible for analyzing sales, profitability, and customer KPIs to uncover opportunities and implement timely actions that support growth
- Manage a diverse product assortment specific to the customer’s strategic outlook
- Conduct pricing analysis for products, brands, and customers
- Maintain product content to ensure accuracy, consistency, and alignment with brand standards
Requirements
- Bachelor’s Degree or equivalent experience in Business Administration or a related field
- Exceptional interpersonal skills, with the ability to deliver compelling presentations and communicate effectively with both internal and external partners
- An analytical, detail-oriented personality with an ability to think creatively
- Proficiency with Microsoft Excel (Pivots and VLOOKUPs)
- A burning desire to win and relentlessly pursue excellence
- A coachable, hungry attitude primed for growth
- Multi-tasking capabilities and a desire to work in a fast-paced environment
- Experience managing large accounts is preferred
Benefits
- Competitive salary, as well as health, dental & vision benefits
- A 401k plan that matches your contributions
- Generous vacation and holiday schedule
- A seat on an energetic team that collaborates and pushes each other to be better
- Celebration events for team and company successes throughout the year
- Access to a group of smart people who care about what they do and want to help you succeed
- Endless potential for growth
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