AI Adoption & Enablement Manager responsible for technology adoption and cultural evolution at Ferguson. Design and deliver learning experiences to build AI fluency across diverse associate populations.
Responsibilities
Design comprehensive AI fluency curriculum
Develop engaging, practical learning experiences for associates
Build role-specific use case libraries demonstrating AI's enhancements
Lead functional group workshops tailored to specific workflows
Facilitate use case discovery sessions
Embed AI into existing processes and systems
Develop function-specific playbooks and enablement materials
Identify and enable AI champions across functions
Document and amplify early wins and success stories
Partner with Communications on internal communication strategies
Requirements
7-10 years in organizational change management, learning & development, or transformation roles
Experience designing and delivering enterprise-wide learning programs
Deep comfort with emerging technology concepts
Track record of working with frontline/field populations
Expertise in adult learning principles, instructional design, and experiential learning approaches
Understanding of AI/ML technologies sufficient to troubleshoot basic user issues
Skilled in facilitation techniques for use case discovery and process improvement sessions
Comfortable with workflow analysis and process mapping
Exceptional emotional intelligence and ability to read group dynamics
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