AI Analyst at Summit Utilities implementing AI solutions across various business units. Collaborating with technical teams to automate workflows and enhance operational efficiency.
Responsibilities
Design, configure, and deploy purpose-built AI agents and chatbots to assist employees.
Build and maintain automated workflows integrating AI into existing business processes.
Partner with business stakeholders to analyze workflows and scope potential AI use cases.
Develop and refine system prompts to ensure accurate and relevant AI outputs.
Lead training sessions for business users on approved AI tools and create user documentation.
Conduct rigorous testing of AI agents to ensure reliability and track usage effectiveness.
Requirements
Bachelor’s degree in Business Analytics, Information Systems, Computer Science, or related field; or equivalent professional experience.
Minimum of 3+ years of experience in business analysis, process improvement, or data analytics.
Minimum of 1+ years of hands-on experience working with automation tools, chatbots, or Generative AI applications in a business context.
Experience with the Microsoft Power Platform (Power Automate, Power Apps) or similar low-code automation ecosystems.
Proficiency in Microsoft Power Automate, Logic Apps, or similar workflow automation tools.
Experience configuring AI assistants using tools like Microsoft Copilot Studio or OpenAI Assistants API.
Strong understanding of how to craft effective prompts to guide Large Language Models (LLMs) for specific business tasks.
Excellent ability to map complex business processes, identify inefficiencies, and translate business needs into technical requirements.
Solid understanding of data concepts, including basic SQL or data visualization (Power BI).
Basic knowledge of Python for data manipulation or simple automation scripts is a strong plus.
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