Hybrid Support Administrator – 12 Months Fixed Term

at Financial Conduct Authority

• Job title: Support Administrator – 12 Months Fixed Term
• Job type: Full Time
• Experience level: Junior
• Salary: £25,000 - £35,000 per year
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, London, United Kingdom

About the role

• Support Administrator delivering high-quality administrative and logistical support for FCA’s Register & Authorisation Services. Responsible for efficient operation, communication, and coordination within the team.

Responsibilities

• Ensure the RAS teams operate efficiently by delivering high‑quality administrative and logistical support
• Ensure divisional communication channels are kept up to date, including intranet updates and information flow across RAS
• Work collaboratively across RAS to support cross‑department coordination and onboarding activities
• Organise and coordinate department team events including logistics, scheduling, and materials
• Providing cross‑divisional administrative support during busy periods or resource gaps

Requirements

• Proven experience in a role which has required clear written and verbal communication skills
• Proven experience working in an environment with competing deadlines, combining solid organisational, prioritisation and time management skills
• Proven experience in delivering high-quality administrative support, including mailbox management
• Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Ability to analyse and rapidly assimilate new information and understand complex issues.
• Ability to work on their own initiative and plan effectively, prioritising tasks and handling competing deadlines
• Experience handling highly confidential and sensitive staff information with discretion, professionalism, integrity,
• Responsive to changing circumstances and action-oriented, taking initiative to address challenges

Benefits

• 25 days annual leave plus bank holidays
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders)
• Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle