Hybrid Professional Business Support Administrator – 6 Month Secondment, Fixed Term Contract

at Financial Conduct Authority

• Job title: Professional Business Support Administrator – 6 Month Secondment, Fixed Term Contract
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: £25,000 - £32,066 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, London, United Kingdom

About the role

• Professional Business Support Administrator at FCA providing support for operational efficiency and effective communication in the department. Resolve system issues and handle queries while managing logistical arrangements.

Responsibilities

• Provide central departmental support by resolving FCA system issues, handling queries, and working closely with the Head of Department’s PAs and the Director’s PA to ensure smooth operations, adequate coverage, and a consistent point of contact
• Providing high‑quality administrative and logistical support, including diary management and coordinating external meetings, travel arrangements, schedules, and related logistics such as venues and accommodation
• Ensure divisional communication channels are kept up to date, including intranet content and information flow, while gaining practical insight into the functioning of wholesale markets and the FCA’s evolving approach
• Work collaboratively across Wholesale Market to support cross‑department coordination, recruitment and onboarding activities, while providing administrative support that ensures consistent processes, effective document management, smooth operations, and efficient systems management
• Providing cross‑divisional administrative support during busy periods or resource gaps, while working at the FCA’s frontline to quickly develop a solid understanding of how wholesale markets operate

Requirements

• Proven experience in a role which has required clear written and verbal communication skills, along with the ability to cultivate and manage stakeholder relationships across all levels
• Prior experience working in an environment with competing deadlines, combining solid organisational, prioritisation and time management skills, with the ability to work in a structured way and deliver high-quality results
• Proven experience in delivering high-quality administrative support, including mailbox management
• Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Ability to analyse and rapidly assimilate new information and understand complex issues, and provide practical recommendations, while maintaining discretion and composure when handling sensitive and high‑stakes matters
• Ability to work on their own initiative and plan effectively, prioritising tasks and handling competing deadlines, while also contributing positively within a team to meet shared goals
• Experience handling highly confidential and sensitive staff information with discretion, professionalism, integrity, and the ability to maintain security, trust, and confidentiality of information
• Responsive to changing circumstances and action-oriented, taking initiative to address challenges with a positive, solution-focused mindset and following them to completion
• Agile and able to handle shifting priorities, with the ability to work effectively during tight deadlines while maintaining strong attention to detail

Benefits

• 25 days annual leave plus bank holidays
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders)
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle