Supply Chain Coordinator at Mohawk Industries managing freight billing and logistics training. Responsibilities include invoice processing and system troubleshooting in a dynamic environment.
About the role
- Principal Product Manager overseeing Global Supply Chain Shipping and Logistics platform at Fanatics. Lead product capabilities for carrier integrations, transportation management, and fulfillment models.
Responsibilities
- Own the end-to-end product vision, roadmap, and execution for shipping and logistics platforms across B2C and Wholesale/B2B
- Develop a comprehensive long-term plan for integrating carriers, rate shopping, choosing services, setting SLAs, and managing delivery commitments.
- Drive platform decisions that balance customer experience, operational scalability, compliance, and cost
- Partner with Logistics, Transportation, and Fulfillment Operations to translate operational needs into scalable product solutions
- Collaborate with Digital Experience teams on shipping methods, delivery messaging, promised delivery dates, and checkout experiences
- Work closely with Engineering and Architecture to ensure platform scalability, reliability, and extensibility
- Lead development of carrier integrations (parcel, freight, last-mile, regional carriers)
- Own inbound, outbound, and returns transportation workflows including customs and cross-border fulfillment
- Drive package lifecycle management including label generation, tracking, delivery events, exceptions
- Own TMS product strategy, including Build vs buy evaluation, Vendor assessment, selection, and integration strategy
- Translate strategy into clear product requirements, epics, and success metrics
- Lead backlog prioritization and sprint planning with engineering teams
- Drive alignment across stakeholders and manage dependencies across complex systems
- Define and track KPIs such as on-time delivery, cost per shipment, carrier performance, customer conversion, and contribution margin
- Use data and experimentation to optimize shipping options, transit times, and customer promises
- Identify opportunities for automation, cost savings, and operational efficiency
Requirements
- 8–12+ years of experience in Product Management, with significant ownership of shipping, logistics, or supply chain platforms
- Deep understanding of e-commerce shipping, carrier integrations, transportation management, and fulfillment operations
- Experience working with global carriers and multi-region logistics networks
- Proven ability to lead complex, cross-functional initiatives from concept through launch
- Strong analytical, communication, and stakeholder management skills
- Experience with TMS, OMS, WMS, or custom logistics platforms
- Background in B2C and B2B e-commerce at scale
- Experience supporting peak events (holiday, promotional surges) and operational resilience
- Familiarity with returns, reverse logistics, and last-mile delivery models
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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