Lead SAP consultant driving comprehensive supply - chain transformations from SAP ECC to S/4HANA across cloud editions. Engage in process understanding, governance, and consulting to enhance market positioning.
About the role
- Logistics Coordinator handling transportation provider transactions and customer service at plant level. Contributing to supply chain solutions to improve customer experience with ProTrans objectives.
Responsibilities
- The Logistics Coordinator handles transactional work on the accounts and will work closely with transportation providers (Carriers) and internal support teams to identify opportunities for improvement.
- The Logistics Coordinator is the primary transactional based day-to-day contact and covers the customer service role at plant level.
- The Logistics Coordinator will play a key role in achieving ProTrans objectives and contribute to identifying, analyzing, and developing supply chain solutions to improve Customer’s experience.
- Serve as an integral point-of-contact stationed between both ProTrans and Customer.
- Interact with varying levels of management and operations within a matrixed organization.
- Remain compliant with Customs and C-TPAT regulations and procedures.
- Ability to adapt and react to frequently changing circumstances within logistics.
- Strong ability in time management and the maintenance of several occurring tasks and projects.
Requirements
- Critical Thinking / Problem Solving.
- +1 year of industry experience within logistics and supply chain and/or bachelor’s degree in Logistics, Transportation or business-related field.
- Automotive logistics experience preferred but not required.
- Willing to travel both nationally and internationally to customer locations within the ProTrans International network.
- Experience using web-based business intelligence tools and Microsoft Office.
- Solid verbal and written communication skills in English (bi-lingual abilities in Spanish is preferred).
- Ability to read and interpret document such as safety rules, operating and maintenance instructions, and procedure manuals in English and Spanish.
- Ability to write routine reports and correspondence.
- Ability to speak effectively in English and Spanish before a group of customers or employees of organization.
- Ability to apply concepts such as fractions, percentages, ratios, trends, statistical techniques and proportions to practical situations.
- Ability to solve practical problems, collect data, establish facts, and draw valid conclusions.
Benefits
- Communicate with LTL carriers to confirm pickups and deliveries exceptions and perform check calls in ProTrans’ TMS System.
- Facilitate successful border crossing operation in conjunction with Border Crossing team and notify Customers about any deviation on customs process at the border.
- Responsible for arranging the expedite shipment needs of the Customer and effectively communicating with ProTrans’ Expedite team.
- Assist Customers plants with daily operational issue resolution.
- Responsible for escalating service level issues to Operations Manager.
- Communicate holiday schedules to customers and/or any internal adjustment at ProTrans.
- Responsible for ensuring the customer is aware of any exceptions in performance, delays etc.
- Responsible for ensuring reporting is distributed as necessary (daily, weekly, monthly).
- Work with ProTrans’ Account Receivable team to secure billing process on a timely manner.
- Logistics Plan Management: responsible for fully understanding the logistics plan for their customers.
- Gather, understand, and submit complete changes/adjustments to the plan.
- Responsible for entering bid requests as necessary to accommodate the plan and adjustments to the plan.
- Responsible for ensuring unplanned requests are handled for the customer.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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