Hybrid Head of Sales – Retail Banking

Posted last week

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About the role

  • Head of Sales leading retail sales strategy and team for FairMoney, a fintech specializing in emerging markets. Driving retail product adoption through structured sales organization across Nigeria.

Responsibilities

  • Build, lead, and scale a high-performing retail sales organization across Nigeria.
  • Set up and manage an in-house sales team responsible for overseeing direct sales and agency-driven acquisition.
  • Drive B2C offline sales growth across FairMoney’s core retail products.
  • Own the sales strategy and execution for retail customer acquisition and activation nationwide..
  • Support B2B sales efforts by enabling partnerships, employer on-boarding for payroll lending, and business account acquisition.
  • Recruit, train, and manage sales leaders, team leads, and field sales teams to deliver consistent results.
  • Define sales targets, monitor performance, and implement corrective actions where required.
  • Work closely with Operations and Risk teams to ensure compliant, sustainable sales practices.
  • Provide regular reporting on sales performance, pipeline health, and market insights to senior management.
  • Build scalable sales processes, incentive structures, and performance management frameworks.

Requirements

  • 10+ years of sales leadership experience within leading fintechs or tier-1 commercial banks, with a clear track record in retail financial services.
  • Proven experience building and leading high-volume direct sales organization, including large field and agency-based teams operating at national scale.
  • Demonstrated success in acquiring millions of retail accounts within 12–18 months, across products such as current accounts, savings, transaction accounts, cards, or lending products.
  • Strong background in mass-market customer acquisition, particularly in environments with aggressive growth targets and tight execution timelines.
  • Hands-on experience designing and running direct sales and agent-led acquisition models, including recruitment, training, incentives, and performance management.
  • Deep understanding of Nigeria’s retail banking and fintech landscape, including regional dynamics and on-the-ground execution challenges.
  • Commercially strong, with the ability to balance growth, cost efficiency, and portfolio quality.
  • Highly data-driven, comfortable managing large pipelines, conversion metrics, and productivity KPIs at scale.
  • Confident senior leader with the presence to drive alignment across product, operations, risk, and executive leadership teams.

Benefits

  • Private Health Insurance.
  • Pension Plan.
  • Paid Time Off.
  • Hybrid Work Model.
  • Training & Development.

Job title

Head of Sales – Retail Banking

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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