Marketing Analyst responsible for fostering business relationships in energy transition at Comerc Energia. Developing strategies and monitoring marketing effectiveness.
About the role
- Consultant supporting digital journey and marketing automation initiatives in Mexico City. Collaborating with teams on customer engagement and experience optimization.
Responsibilities
- Diseñar y optimizar los viajes del cliente y los flujos automatizados a través de canales digitales
- Colaborar con business, marketing, CX y equipos de tecnología
- Identificar oportunidades para mejorar el compromiso del cliente y la experiencia del cliente
- Traducir requisitos comerciales en mapas de viaje, flujos de automatización y recomendaciones de experiencia
- Apoyar la implementación y optimización de iniciativas de automatización de marketing
Requirements
- 3–4 años de experiencia en Marketing Automation, Customer Experience, Customer Journeys o roles de Experiencia Digital
- Comprensión de los viajes automatizados, puntos de contacto y experiencias omnicanal
- Experiencia en entornos digitales y equipos interdisciplinarios
- Bilingüe en inglés (comunicación diaria con equipos globales)
Benefits
- Modelo de trabajo híbrido en la Ciudad de México
- Proyectos de alto impacto con oportunidades de crecimiento profesional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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