Incident Management Analyst supporting IT incident response and coordination for global IT services in fast - paced environments. Collaborating with technical teams and stakeholders for efficient incident management.
About the role
- Techno Functional Business Analyst ensuring requirement analysis and QA support for Retail Banking. Collaborating cross-functionally to enhance business operations and quality assurance processes.
Responsibilities
- Requirement Analysis & Documentation
- QA Collaboration & Test Support
- Functional & Technical Clarification
- Automation Support
- Test Data & System Analysis
- Defect Management & Triage
- UAT Coordination
- Quality Governance & Compliance
- Stakeholder Management
- Continuous Improvement
Requirements
- Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
- Knowledge of Business Analysis
- Additional course or certification in Business Analysis.
- 8+ years experience
Benefits
- Courage – We are bold thinkers and doers, always ready to take on new challenges. We think of ourselves as entrepreneurs, matching creativity with vigilance.
- Excellence – We are united by a shared ambition: change the game, together. Continuous performance is both an objective and a mindset.
- Collaboration –Teamwork and emotional intelligence are what makes us stand out in a crowd. We stand shoulder to shoulder, with our clients and our peers, through good times and setbacks.
- Respect – We are a hive of different profiles, and we place a high value on openness and transparency. We show respect, always.
- Accountability – We are reliable. We celebrate our successes, we take responsibility and learn from our failures. This is why we protect our “right to fail” as an opportunity to bounce back and progress.
Job title
Job type
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Degree requirement
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