Senior Program Manager leading product delivery initiatives in a collaborative environment at Expedia Group. Managing complex programs and processes for customer and partner satisfaction.
Responsibilities
Lead complex, high priority efforts by building trusted relationships with senior leaders, developing and managing product delivery roadmaps, identifying resource needs, and ensuring milestone delivery while proactively addressing risks and issues.
Help define and promote best practices in program management and model them in product delivery efforts.
Enhance collaboration and stakeholder engagement by bringing together diverse perspectives, maintaining transparent communication, and addressing concerns to build trust and alignment.
Streamline processes and improve workflows by analyzing bottlenecks, identifying reusable patterns, and implementing system-wide process improvements across organizational boundaries.
Deliver exceptional business outcomes by leveraging deep knowledge of product and software development lifecycles to ensure requirements are met.
Craft impactful communication materials tailored to diverse audiences, translating complex concepts into clear, actionable insights through presentations, policies, and reports.
Requirements
8 + years of experience managing large, cross-discipline, mission-critical programs in dynamic, highly technical environments.
Proven ability to influence leadership decisions, drive complex initiatives, and execute structured plans effectively.
Comfort working in ambiguous scenarios and bringing order without overburdening teams with unnecessary process.
Hands-on expertise in Agile methodologies (e.g., Scrum, Kanban, Extreme Programming) and ability to apply Agile versus traditional approaches appropriately.
Strong leadership communication and senior stakeholder management skills, including storytelling abilities and capable of clear presentation of complex concepts.
Demonstrated experience of streamlining processes and improving workflows within and across teams.
Advanced skills in facilitation and data-driven decision-making to influence prioritization and maximize business results.
High proficiency in guiding program delivery using functional and technical knowledge of product and software development lifecycles, process improvement techniques, and industry best practices.
Benefits
medical/dental/vision
paid time off
Employee Assistance Program
wellness & travel reimbursement
travel discounts
International Airlines Travel Agent (IATAN) membership
Job title
Senior Program Manager, Strategy Planning and Delivery
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