Development Manager leading Oracle EBS development team within retail systems applications group. Responsible for managing development processes, mentoring developers, and supporting internal customers.
About the role
- Quality Manager responsible for managing quality assurance review staff and ensuring consistent audit quality in compliance with company standards.
Responsibilities
- Performance manage quality assurance reviewers for production, quality, and time service.
- Manage review inventory so that turnaround time SLA’s are met.
- Perform quality reviews on all types of work, both physical and phone.
- Work with managers and customers to assist in crafting appropriate quality improvement plans where needed.
- Conduct CTC (reviewer checking) work as necessary on both offshore and on shore reviewers.
- Oversee onshore CTC reviewer and track and trends CTC results.
Requirements
- Graduate in any discipline Band C: Premium Audit knowledge - 5+ years;
- Management experience - 4+years;
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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