Lead Assistant Manager overseeing quality checks and audits to meet internal processes in India. Monitoring metrics, performing root cause analyses, and recommending improvements to stakeholders.
Responsibilities
Conduct quality checks, audits, and reviews to ensure adherence to internal processes, client requirements, and regulatory standards.
Monitor process performance metrics and identify trends, risks, and improvement opportunities.
Report quality findings, non-conformities, and improvement areas to stakeholders in a timely and structured manner.
Perform root cause analysis (RCA) for PAS issues and support corrective and preventive actions (CAPA).
Participate in internal audits, external audits, and client assessments as required.
Requirements
Bachelor Degree in relevant field with 4 - 6 years of relevant experience.
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