Collecting agency specialist handling detailed correspondence and inquiries with debtors and attorneys. Independent decision - making regarding collections processes and preparation of legal documentation.
About the role
- Associate managing deduction transactions and compliance in Order-to-Cash process. Involves data analysis, documentation, and collaboration with internal teams and customers.
Responsibilities
- Document gathering: Proof of Delivery, Quotes, etc.
- Data analysis of large groups of deductions (advanced Excel): example: determining validity of cash discounts taken vs. terms and date of payment, etc.
- Validating deduction transactions against policy
- Creating appropriate accounting entries (CM) for valid deductions and submitting for approval
- Creating appropriate denial (Chargeback) cases for un-approved deductions
- Submitting requests for data validation to Customer Service teams across Hubbell, and, appropriate follow-up for unresolved items
- Working with customer portals to gather information and to initiate disputes, etc.
- Creating reports on high volume accounts for collector – status of deductions, etc.
Requirements
- Strong analytical skills with proficiency in MS Excel (pivot tables, VLOOKUP, data analysis).
- Basic understanding of accounting principles and O2C processes.
- Good communication and problem-solving skills.
- Ability to work independently and in a team environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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