Solutions Consultant providing pre/post sales support in positioning cybersecurity solutions for clients in the Philippines. Collaborating with sales teams and conducting product demonstrations to meet customer needs.
Responsibilities
Collaborate closely with the sales team to understand customer requirements, challenges, and objectives.
Conduct comprehensive product demonstrations and presentations to showcase the features, functionality, and benefits of our solutions.
Translate customer needs into tailored solution designs and proposals that align with our product portfolio.
Assist in the creation and review of RFPs (Request for Proposals) and RFIs (Request for Information) by providing technical expertise and input.
Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
Collaborate with internal teams, including engineering, product management, and professional services, to ensure the feasibility and successful implementation of proposed solutions.
Conduct product evaluations, proof-of-concepts (POCs), and technical workshops to demonstrate the functionality and feasibility of our solutions.
Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.
Assist in the development and delivery of training programs for sales teams to enhance their product knowledge and solution selling skills.
Requirements
Experience in managing Palo Alto solutions.
Review project sow with presales, sales team or post sales lead.
Conducts project kick off and discuss prerequisites.
Conducts project implementation and configuration vs agreed sow and timeline.
Provides activity reports vs project progress.
Conducts User Acceptance Test of completed projects.
Conducts Knowledge transfer of completed projects.
Provides As built documentation of completed projects.
Provides L1-L2 after sales support via agreed SLA.
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