Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Key Account Manager managing top accounts in life sciences sector at Excelya, ensuring client satisfaction and driving revenue growth.
Responsibilities
- **Main Responsibilities**
- Manage **1 to 4 Top-10 client accounts**, ensuring strategic alignment and business growth.
- Serve as the **primary point of contact** for key stakeholders, building trust and delivering value.
- Develop and execute **annual account plans**, including governance, risk management, and growth strategies.
- Identify and capture **cross-sell and upsell opportunities** across Excelya’s full service portfolio.
- Lead **business reviews** with clients and maintain a 360° view of the account.
- Oversee **contract negotiations, renewals, and master agreements**.
- Collaborate with internal teams (Operations, Business Managers, Marketing, Finance) to ensure seamless delivery.
Requirements
- **About You**
- At Excelya, **taking audacious steps is encouraged**, so we’re looking for individuals who are ready to grow with us and share our values.
- **Experience**
- **5–8 years of experience** in B2B account management or business development. Experience in **clinical research, CRO, or life sciences **is a bonus.
- Proven track record in **managing large, complex accounts** and achieving revenue growth.
- Experience with **strategic planning and governance** for top-tier clients.
- **Skills**
- **Relationship Builder**: Ability to engage and influence C-Level stakeholders.
- **Strategic Thinking**: Skilled in developing and executing account plans that drive long-term value.
- **Commercial Acumen**: Strong understanding of financial drivers, pricing models, and contract negotiation.
- **Analytical Mindset**: Proficient in KPI tracking, forecasting, and performance optimization.
- **Collaboration & Influence**: Adept at working cross-functionally with Operations, Marketing, and Finance.
- **Industry Knowledge**: Familiarity with clinical development processes and CRO business models is a plus.
- **Education**
- **Master’s degree** in Business, Life Sciences, or related field (or equivalent experience).
- **Languages**
- **Fluency in English and French** (written and spoken).
Benefits
- **Why Join Us? **
- At Excelya, we combine passion for science with enthusiasm for teamwork to redefine excellence in healthcare.
- Here’s what makes us unique.
- We are a young, ambitious health company representing 900 Excelyates, driven to become Europe’s **leading mid-size CRO **with the **best employee experience**. Our **one-stop provider service model -** offering full-service, functional service provider, and consulting - enables you to evolve through diverse projects. Working alongside preeminent experts, you will help improve scientific, operational, and human knowledge to enhance the patient's journey.
- **Excelling with Care **
- At Excelya, **Care** lies at the heart of what we do. We provide equal opportunities for all and foster a diverse, equitable, and inclusive workplace where humility and boldness work hand in hand. Everyone has a space to feel valued, thrive, and collaborate with purpose.
- Your challenges become our shared mission. Together, we transform bold ideas into reality, the Excelya way.
- **Apply today, become an Excelyate!**
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Account Manager at FBMC coordinating client activities and ensuring satisfaction at Jackson Health Systems. Leading services while developing management team members for high performance.
Senior Channel Partner Manager driving revenue for Ramp through new Franchise partnerships and strategic relationship development. Working cross - functionally to scale the go - to - market strategy with multiple stakeholders.
Commercial Account Manager managing major service providers in Germany for HPE Networking solutions. Supporting service creation and building industry relationships in B2B environments.
Supply Account Manager optimizing app monetization in Brazilian market for adjoe's global advertising ecosystem. Collaborating with partners to drive engagement and retention through strategic insights and data analysis.
Drive commercial results through indirect channels while managing strategic partnerships at Sem Parar Empresas. Focus on sales opportunities and maximizing revenue in the benefits market.
Partnership Executive managing indirect channels for benefits market. Prospecting strategic partners and ensuring annual revenue targets are met through effective relationship management.
Wealth Client Relationship Manager at TIAA partnering with advisors to support high - net worth clients. Managing client relationships and providing sales support in a collaborative environment.
ENT Consultant executing direct sales strategy within assigned territory for healthcare company. Proctoring trained physicians and maintaining records in CRM system while achieving sales goals.
Key Account Manager driving revenue growth and strategic relationships in HVAC/R market for Littelfuse. Leading OEM collaborations and expanding product adoption in advanced automation and energy efficiency.