Technical Support Engineer providing support for FortiGate and FortiAuthenticator. Collaborating with customers to resolve technical issues and ensure optimal product performance.
About the role
- Technical Support role providing assistance and maintenance for financial technology solutions. Join Evertec in São Paulo, a leader in financial software solutions.
Responsibilities
- Provide support and assistance to employees.
- Manage equipment and peripherals.
- Assist with projects implementing new systems or infrastructure upgrades.
Requirements
- Provide support and assistance to employees.
- Manage equipment and peripherals.
- Assist with projects implementing new systems or infrastructure upgrades.
Benefits
- Meal voucher or food allowance;
- Flexible Benefits (Flash);
- Medical assistance (healthcare);
- Partners for psychological, legal, financial, and nutritional support (CLUDE, C4LIFE and ASQ);
- Psicologia Viva (online mental health service);
- Dental assistance (dental insurance);
- Childcare assistance;
- Support for children with special needs;
- Fertility assistance;
- Extended maternity and paternity leave;
- Transportation voucher or Home Office allowance (for telework contracts);
- Gympass (Wellhub) and TotalPass;
- Flexible working hours;
- Life insurance;
- Partnership benefits club;
- Partnership with Sesc;
- Casual dress — no formal dress code;
- Day off on your birthday;
- Beca (education incentive program);
- PPR (profit-sharing) or Bonus - based on achievement of targets and results.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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