Finance Operations Manager ensuring accuracy and efficiency in reconciliations and billing operations for ClearBank. Leading a team to drive improvements and maintain compliance in UK and EU markets.
Responsibilities
Lead the daily reconciliation of high-volume financial transactions, ensuring accuracy and completeness across UK and EU payment schemes, central banks, and service providers.
Own the triage and resolution of reconciliation breaks, escalating where appropriate and maintaining full compliance with audit and regulatory obligations.
Oversee manual billing operations and control frameworks, safeguarding revenue integrity and proactively identifying leakage risks.
Partner with Product Managers and Transformation teams to translate operational requirements and respond swiftly to changes in the product roadmap.
Work cross-functionally with Finance, Product, Tech, and Commercial teams to ensure reconciliation and billing processes are aligned with business priorities.
Champion scalability by streamlining workflows and driving automation to reduce manual effort and operational risk.
Act as a subject matter expert on system enhancements, reporting needs, and audit readiness, contributing to continuous improvement and control maturity.
Lead and develop the Reconciliation and Billing team, fostering a culture of ownership, accountability, and high performance.
Requirements
Demonstrable experience in financial reconciliation and/or billing operations, ideally within a regulated environment.
Strong analytical mindset with a proactive approach to problem-solving.
Working knowledge of financial systems, reconciliation tools, and billing platforms.
Confident communicator with the ability to influence and collaborate effectively across teams.
Studying towards or holding a recognised accounting qualification (e.g. AAT, CIMA, ACCA), or equivalent relevant experience would be highly desirable.
Comfortable working with data—familiar with SQL, PowerQuery, and advanced Excel functions.
Experience with the AutoRek reconciliation platform is a plus, but not essential.
Benefits
We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.
Offices – Work in a way that works for you – whether that’s in the London office, at home, or hybrid.
Holiday – 27 days of annual leave per year, plus bank holidays.
Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.
Socials – Regular social events open to all.
Holiday swap – Option to swap your bank holidays to any other day of your choice.
Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection.
Bigger than ClearBank – Take a couple of days per year to do something that matters to you.
Healthy living – Private healthcare and discounted dental cover, with employee perks and discounts.
Family – Enhanced family-friendly leave.
Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning.
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