SAP support specialist internship at multinational pharmaceutical company assisting users and testing tasks. Involves collaboration on projects and preparing necessary documentation.
About the role
- Customer Service Advisor providing technical support and processing orders for Superglass and Sterling at Etex. Engaging with customers via phone and ensuring high-quality service.
Responsibilities
- Provide basic technical information on Superglass and Sterling products and services and process all purchase orders accurately and effectively.
- Monitor and answer all telephone enquiries in a friendly, professional manner, including questions regarding prices, quotations, and price lists.
- Monitor and address all customer complaints promptly and empathetically in accordance with Company procedures.
- Liaise with internal departments to ensure stock availability and prompt delivery of all customer orders.
Requirements
- Demonstrable experience working within a customer-orientated environment in a customer-facing role.
- A strong service mindset with a “customer first” attitude.
- High attention to detail and data accuracy.
- Strong workload management and organisation skills with the ability to prioritise workload appropriately.
- A team player who communicates through empathy and care.
Benefits
- Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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