About the role

  • Key Account Manager enhancing sales of implants and aesthetic solutions in women’s health. Collaborating with partners to maximize product impact and improve customer service.

Responsibilities

  • Maximizing sales and profit through the sale of implants and related products and solutions against the agreed sales plan.
  • Conduct operations of the sales role in line with internal procedure as well as external regulatory guidelines.
  • Strong understanding of the operation of our products, features and benefits.
  • You must have an understanding of the market and the competition so that you can explain how our products are superior.
  • Assist in the build and development of our brand locally, in line with the global marketing strategy
  • Communication with Supply Chain for the correct supply of promotional materials
  • Tracking pending orders and offering substitutions to customers.
  • Review together with customer Care orders received from customers and resolve any discrepancies.
  • Communicate to Customer Care any special conditions of an order or a customer so that it can process orders in accordance with our terms and conditions of payment and orders are sent in a timely and appropriate manner to customers.
  • Work closely with Marketing to meet and exceed internal and customer expectations.
  • Report field visit accurately working on providing insights to the territory manager in order to get orientations
  • Segment his customers in several categories with very detailed information
  • Point of contact of his customers when it comes to providing the best possible service for any kind of issues the surgeon might have
  • Be a business partner for his customer to help him grow his activity and revenue
  • Go in the operating room with customers to create strong relationship, understand their needs and providing helpful advices when using our products.

Requirements

  • Minimum 4 years of experience in the area of ​​sales in the implants / aesthetics industry.
  • You must be influential, courteous and have good discussion making skills.
  • Ability to develop, maintain and strengthen relationships with other people both inside or outside the organization
  • Native or C2 in German, and proficient or C1 in English
  • Be located in Hamburg region and have availability to travel
  • Ability to work in teams.
  • Problem solving mentality and proactively addresses work-related problems.
  • Ability to perform multiple tasks due to priorities and opportunities that are constantly changing.
  • Strong verbal, written and listening communications skills
  • Strong presentation skills.
  • Strong ability to follow up and execute
  • Sense of priority and good organizational skills
  • Ability to work with CRM
  • Used to work with reports of field visit, segmentation and sales force effectiveness kpis
  • Customer Service oriented person
  • Ability to reply fast to emergencies and problem solving capacity
  • Ability to sell but also to offer business solutions to his customers.

Benefits

  • Interesting & competitive compensation plan
  • Hybrid work (visits to office will be in minimum and spaced quantities)
  • Pension scheme
  • Health insurance and Life insurance
  • Car allowance
  • 30 days of annual vacation
  • Birthday day off
  • Health & Wellbeing; reimbursement of up to 400 EUR per year for health & wellbeing activities
  • A lot of autonomy & freedom
  • Employee assistance program (EAP) this service offers you and your family support with any work or personal issue, including short-term professional counselling and connecting you to local resources to help you manage emotional, practical or physical needs.
  • Working for a thriving multinational that is financially very healthy & growing fast
  • Working in an international environment with different cultures

Job title

Sales Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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