Client Operations Analyst in Elevate Programme for early careers talent, focused on managing grant processes and operational excellence in Belfast. Working in hybrid environment with training in - person for initial weeks.
About the role
- Operations Coordinator coordinating anesthesia scheduling across EAM sites for healthcare providers. Managing schedules, communicating with staff, and ensuring compliance with healthcare standards.
Responsibilities
- Prepare, monitor, analyze, and evaluate schedules across EAM sites. Be able to bring manager potential solutions to schedule, understanding the nuances of each facility needs and provider preferences.
- Participate in new site start up with moderate manager direction and supervision.
- Manage the schedule of a larger number of less complex sites and two or more complex sites
- Collect and maintain individual personal preferences for scheduled shifts and time off.
- Schedule anesthesiologists and CRNAs for shifts based on practice needs, facility requirements, and provider availability.
- Ensure adequate coverage for all scheduled procedures and cases by assigning appropriate anesthesia providers to each shift.
- Reports staffing concerns immediately (over or under-staffed)
- Responsible for adding open shifts and locum needs into Lokum app or similar virtual marketplace.
- Communicate shift assignments, updates, and changes to anesthesiologists and CRNAs, ensuring clarity and accuracy in scheduling details.
- Verify creds and autonomously initiate creds for existing providers that scheduler adds at new facility.
- Coordinate emergency coverage for unexpected absences or staffing shortages to maintain uninterrupted anesthesia services.
- Complete and have a sound grasp of the Company’s Healthcare Compliance Program including participating in training, complying with policies and procedures, and alerting a supervisor to any potential violations.
- Maintain accurate records of provider schedules, shift assignments, and staffing levels in MyStaff Schedule (MSS) with little to no assistance on advanced scheduling tasks such as linking schedules, running reports and setting up advanced validation rules
- Initiate the monthly facility billback process by sending Manager details around bill backs for each site.
- Communicate effectively with all CRNAs, physicians and administrative staff. Communicate continuously with anesthesia leadership regarding issues and concerns.
- Demonstrate courteous and cooperative behavior with managers and staff.
- Be able to handle special projects with minimal oversite from manager
Requirements
- 1-3 years’ experience in administrative or clerical roles within healthcare settings and/or scheduling & staffing
- Required: High School diploma; Advanced Degree preferred
- Proficiency in computer software, including but not limited to MSS, Paycom, Insperity, Tipalti, PowerBI, and Microsoft Office Suite
- Must be computer literate and able to operate scheduling software and Microsoft Office applications. Evidence of Medical Terminology Proficiency.
Benefits
- Preference given to candidates located near Lafayette, LA, but open to remote for the right candidate
- Local candidates expected to be in office Monday and Wednesday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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