Identity Operations Lead managing Identity and Access Management services at Capgemini. Ensuring secure identity lifecycle and privileged account governance for numerous users and applications.
Responsibilities
Lead SSO migration from AWS-hosted to SaaS-hosted environments.
Manage provisioning/de-provisioning for joiners, movers, and leavers.
Enforce SSO/MFA for external-facing applications.
Handle incident response (8x5) with on-call support for P1 & P2 issues.
Conduct access reviews and monitor IAM platform alerts for anomalous activity.
Identify and implement process efficiencies where possible.
Deploy PAM tools to Linux systems, database IDs, and service accounts.
Onboard privileged accounts.
Manage privileged IDs across Windows, Linux, Unix, databases, and service accounts.
Troubleshoot and resolve PAM tool issues across all platforms.
Support incident response for PAM-related issues.
Drive continuous improvement and automation opportunities.
Requirements
Strong expertise in Identity and Access Management (IAM) operations.
Hands-on experience with Access Management and Privileged Access Management processes.
Proficiency in BeyondTrust PAM solutions.
Knowledge of SSO/MFA enforcement and IAM lifecycle management.
Incident response and troubleshooting skills for IAM/PAM environments.
Familiarity with AWS-hosted and SaaS-hosted IAM environments.
Understanding of Linux, Windows, Unix systems, and database administration basics.
Ability to collaborate with cross-functional teams for roadmap and deployment planning.
Strong analytical and problem-solving skills for anomaly detection and process optimization.
5+ years in IAM operations with a focus on AM and PAM.
Proven experience managing large-scale IAM environments (30,000+ users).
Deployment and administration of BeyondTrust PAM tools.
Incident management and operational support for critical IAM services.
Benefits
Excellent compensation and benefits
Career path, trainings and real growth opportunities
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