Head of Business Operations leading strategic initiatives and optimizing performance within U.S. Bank's Direct Sales Channel. Collaborating with sales leadership to drive growth through innovative operational strategies.
About the role
- Senior Business Process Manager managing client connection processes with an emphasis on efficiency and clarity. Responsible for structured analysis and decision-making across various business requirements.
Responsibilities
- Fachliche Verantwortung für zentrale Prozesse rund um Mandantenanbindungen
- Strukturierte Aufnahme von Anforderungen aus verschiedenen Bereichen
- Bewertung nach Business Impact und Überführung in klare Prioritäten
- Steuerung neuer sowie Weiterentwicklung bestehender Prozesse
- Klare Leitplanken und transparente Kommunikation für Sicherheit im Arbeitsalltag
- Frühzeitiges Erkennen von Risiken oder Prozessabweichungen
- Einleiten gezielter Maßnahmen
Requirements
- Erfahrung im Prozess-, Projekt- oder Produktumfeld
- Technisches Grundverständnis
- Sicherer Umgang mit Tools wie Excel oder JIRA
- Sehr gute Deutschkenntnisse (C1)
- Gute Englischkenntnisse (mind. B2)
- Fähigkeit zur strukturierten und analytischen Arbeitsweise
- Fähigkeit, komplexe Zusammenhänge schnell zu erfassen
- Kommunikationsstärke, auch bei unterschiedlichen Interessenlagen
Benefits
- Keine spezifischen Leistungen angegeben.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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