NH
Accounts Receivable Representative supporting revenue cycle operations at New York - Presbyterian hospital. Ensuring efficient billing and patient satisfaction in a hybrid work environment.
About the role
- Accounts receivable clerk responsible for maintaining accounts, customer relations, and ensuring timely payments at Air Liquide Canada.
Responsibilities
- Ensure accounts receivable collection: Maintain accounts receivable aging at 45 days or less
- Review delinquent accounts and contact customers by phone to collect outstanding amounts
- Negotiate repayment methods and terms with customers
- Type and send standard letters to customers to encourage payment of overdue accounts
- Coordinate with a third party to facilitate collection efforts for overdue accounts
- Maintain customer records: Record information regarding customers’ financial status and the status of collection efforts
- Make daily entries in customer accounts for checks and materials received
- Each month, reconcile and monitor accounts to assess and improve customer performance
- Consult with and advise the sales team as needed
- Quality: Ensure that all customer payments are credited accurately and in a timely manner
- Ensures that appropriate corrective and preventive measures are implemented to address customer issues or complaints
- Customer Relations: Develops a strategy to ensure customer satisfaction and loyalty
Requirements
- At least one year of experience in a position related to accounts receivable/collection and/or customer service
- Post-secondary diploma or college degree in administration or a related field
- Strong communication skills in French and English to serve customers across Canada
- Basic knowledge of accounting and computer skills (Google Suite and Oracle are a plus)
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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