Hybrid Technical Service Engineer

at Envalior

• Job title: Technical Service Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Shanghai, China

About the role

• Technical Service Engineer collaborating with customers on plastics solutions for E&E industries in China. Focus on technical needs, service delivery, and complaint resolution.

Responsibilities

• Identify the technical needs of customers, prepare technical tools (PDS,IMR, PPT and reports) based on scientific study and global best practice scouting to delivery values.
• Provide on-site technical service with Envalior plastics to address customers challenges either from design, material, mold, processing, post-molding, 2nd process, testing tracking and etc. mainly for E&E key customers in China south and sometime in west or north for multiple customers’ plants.
• Together with customers and EnV team, determine, persuade and implement corrective actions to maintain and improve product performance. Create high quality report to summarize the trials findings, propose next plan, drive projects from validation to pass the whole process evaluation till final mass production.
• Organize, investigate, document and resolve customer technical complaints from quality or process variation improvement in a timely fashion.
• Keep open mind and quick learning to the E&E, Auto industry and customer technical developments needs, new applications development with internal colleagues.

Requirements

• In-depth knowledge of plastics (PA,PBT,PET,PPS,TPE...)
• Master process expertise ( Tooling, NMT, Molding and 2nd process like CNC, ANO, welding, testing…)
• Quality control, troubleshooting skills and experience
• Good knowledge of E&E industry, markets and applications development
• Good verbal and written communication skills by English

Benefits

• **WHY ENVALIOR?**
• **Competitive Compensation:**
• Join us at Envalior and enjoy competitive compensation packages, inclusive of a global bonus program and individual performance bonuses, ensuring your hard work is recognized and rewarded.
• **Comprehensive Benefits:**
• Your well-being matters to us. At Envalior, we provide an array of benefits supporting your financial security, health, and overall well-being. This includes retirement plans, health programs, life insurance, and comprehensive medical care.
• **Work-Life Balance & Flexibility:**
• Maintain a healthy balance between work and personal life with Envalior's commitment to supporting your schedule.
• **Training & Development Opportunities:**
• At Envalior, your growth matters. We encourage and invest in your professional and personal development. We support our employees in their growth and personal development through ongoing investment in their knowledge and skills via training, coaching, and mentoring.
• **Diversity & Inclusion:**
• At Envalior, our people drive our success, so it’s only right that we provide a diverse and inclusive working environment and foster a culture of belonging, openness, and respect. We value diversity as a cornerstone of our success. We are committed to nurturing and empowering every individual to reach their full potential.
• **APPLY NOW!**
• Ready to pioneer change with Envalior? Join us in our mission to drive innovation, sustainability, and excellence. Apply today and become a part of our transformative journey towards a more sustainable future.
• Submit your application online by sending your CV and motivation letter in English through our career portal. If you have any questions, feel free to connect directly with our recruiter at [email protected].
• Envalior is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.