Service Engineer I at Providence managing and optimizing services supporting caregivers and business operations. Leveraging technical expertise to ensure quality and compliance in service delivery.
About the role
- Field Service Engineer providing scientific/technical service for diagnostic solutions at Roche. Maintaining operational excellence and ensuring customer satisfaction through effective communications and service delivery.
Responsibilities
- Alcanzar y mantener un nivel de operatividad excelente en todas las soluciones asignadas
- Establecer y mantener un excelente nivel de comunicación, seguimiento y colaboración proactiva con el Cliente
- Incorporar la digitalización en el área de servicio postventa mediante el uso de herramientas digitales
- Reportar la actividad en CRM de las actividades realizadas de forma remota o in situ
- Asegurar el seguimiento y cumplimiento en tiempo de las modificaciones y mantenimientos preventivos
Requirements
- Grado en Ingeniería Técnica o Superior Ciencias de la Salud, Biotecnologia o similar
- Experiencia en posición similar mínima de 2 - 5 años
- Inglés fluido
- Español nivel alto
Benefits
- Reembolso de gastos médicos
- Plan de pensiones
- Oportunidades de desarrollo profesional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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