About the role

  • Service technician in Southern Germany maintaining and repairing visual tracking systems for logistics. Involves customer interaction, field service duties, and occasional travel abroad.

Responsibilities

  • Support customers in Southern Germany
  • Perform on-site repair and service work
  • Ensure system functionality and customer satisfaction
  • Install and repair all components belonging to the system
  • Maintain the entire installation
  • Configure our servers
  • Troubleshoot faults at customer sites
  • Perform small new installations and system expansions
  • Properly document all service activities performed
  • Instruct customers in the use of our products

Requirements

  • Service- and customer-oriented working approach
  • Professional experience as a service and/or system technician (desirable)
  • Technical training, ideally with knowledge in video and network technology
  • Strong technical comprehension
  • Good problem-solving skills
  • Enjoy working independently and possess organizational skills
  • A receptive, customer-focused attitude
  • High willingness to travel (Mon–Fri)
  • Knowledge of English (desirable)
  • Valid driving licence (Class B)

Benefits

  • Permanent employment with a performance-based fixed salary (including vacation and Christmas bonus) and long-term prospects in a future-proof company
  • Occasional exciting business trips to other European countries
  • Compensation for travel time (travel time = working time)
  • Reimbursement of meal expenses
  • Provision of high-quality work clothing and professional tools
  • Working hours without shift or on-call duties; no regular holiday or weekend work
  • Overtime is regularly compensated with time off in lieu
  • A comprehensive onboarding program for a successful start and optimal integration into our DIVIS team culture
  • Unlimited access to all Hansefit partners with an attractive employer subsidy
  • Opportunities for individual professional development
  • 30 days of vacation

Job title

Service Technician – Field Service

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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