Patient Services Representative providing efficient service in a Physical Therapy Call - Center. Responsibilities include patient coordination and appointment management for ongoing treatment.
About the role
- Therapist providing innovative therapy services while minimizing barriers to client care in supportive practice. Join a team committed to positively impacting mental health.
Responsibilities
- Evaluate mental health diagnosis, create and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
- For Full-Time status clinicians must maintain a caseload of a of 25 client hours per week
- Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
- Utilize creativity in interventions to help clients achieve and exceed goals
- Prepare and submit individual documentation for each session per company guidelines and protocol
Requirements
- Candidates are required to have a master’s degree in one of the behavioral sciences or related fields from an accredited college or university and on track to obtain licensure in their designated field
- Candidates should have a clinical license in the state of Missouri (LMFT, LPC, or LCSW)
- Required experience with completing diagnostic tools, treatment plans and clinical case notes
- Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing, and previous experience with mental health documentation
- Ability to complete and submit documentation of services and other documents in a timely manner
- Ability to demonstrate and model stable, appropriate boundaries with clients
- Comfort and familiarity working with a diverse client base
- Proficient in the use of typical office technology (computers, e-mail, etc.) and Electronic Health Record systems.
Benefits
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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