Hybrid LTSS Service Coordinator – Case Manager

Posted 18 minutes ago

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About the role

  • LTSS Service Coordinator overseeing service coordination for individuals in specialized programs at Elevance Health. Engaging with clients and support networks, ensuring care management and compliance with requirements.

Responsibilities

  • Conducting service coordination functions for a defined caseload of individuals in specialized programs.
  • Facilitates the Person Centered Planning process that documents the member’s preferences, needs and self-identified goals.
  • Conducts assessments, develops a comprehensive Person Centered Support Plan (PCSP) and backup plan.
  • Interfacing with Medical Directors and participating in interdisciplinary care rounds.
  • Engaging the member’s circle of support for overall management of their needs.
  • Perform face to face program assessments for identification, applying motivational interviewing techniques.
  • Coordinate and manage individual’s waiver and BH or PH needs.
  • Identify members with potential clinical health care needs and coordinate those member’s cases.
  • Manage non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities.
  • Document the member’s short and long-term service and support goals.
  • Identify members that would benefit from an alternative level of service or other waiver programs.
  • May serve as mentor, subject matter expert or preceptor for new staff.

Requirements

  • BA/BS degree and a minimum of 2 years of experience working with a social work agency
  • Specific education, years, and type of experience may be required based upon state law and contract requirements.
  • Bilingual in English/ Spanish strongly preferred.
  • LTSS, case management, social work or hospital discharge planning experience preferred.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical
  • Dental
  • Vision
  • Short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources

Job title

LTSS Service Coordinator – Case Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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