Strategic Engagement Manager overseeing relationships for high - value accounts in healthcare solutions. Developing strategies to drive growth and improve client retention within Zelis.
About the role
- LTSS Service Coordinator facilitating service coordination for individuals in specialized programs. Conducting assessments and managing physical and behavioral health needs in Florida communities.
Responsibilities
- Conducting service coordination functions for a defined caseload of individuals in specialized programs
- Facilitates the Person Centered Planning process
- Conducts assessments and develops comprehensive Person Centered Support Plans
- Manages individuals’ physical health, behavioral health, and LTSS needs
- Documents service and support goals in collaboration with care teams
- Submits utilization/authorization requests to management
- Responsible for reporting critical incidents and assisting in appeals or grievances
Requirements
- Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency
- Bilingual in English/Spanish strongly preferred
- LTSS, case management, social work or hospital discharge planning experience preferred
Benefits
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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