About the role

  • Grievance/Appeals Analyst I at Elevance Health reviewing and processing non-complex grievances and appeals. Collaborating in a hybrid environment for a healthcare-focused company.

Responsibilities

  • Reviews, analyzes and processes non-complex grievances and appeals
  • Utilizes guidelines and review tools to conduct extensive research
  • Analyzes and renders determinations on assigned non-complex grievance and appeal issues
  • Serves as a liaison between grievances & appeals and medical management, legal, and operational departments

Requirements

  • HS diploma or GED
  • Minimum of 3 years experience working in grievances and appeals, claims, or customer service
  • Demonstrated business writing proficiency
  • Understanding of provider networks
  • Knowledge of the medical management process
  • Familiarity with claims process
  • Understanding of the company's internal business processes and technology

Benefits

  • comprehensive benefits package
  • incentive and recognition programs
  • equity stock purchase
  • 401k contribution

Job title

Grievance/Appeals Analyst I

Job type

Experience level

Mid levelSenior

Salary

$23 - $34 per hour

Degree requirement

High School Diploma

Location requirements

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