Administrative employee in a vocational education business coordinating appointments. Duties include managing correspondence and administrative tasks for various stakeholders.
About the role
- Quality and Sustainability Manager supporting administrative tasks at Eldora Gruppe. Focused on ensuring quality standards and customer satisfaction in a dynamic organization.
Responsibilities
- Support the Head of Quality & Sustainability for German-speaking Switzerland with administrative and organizational tasks in quality management
- Actively implement and further develop quality standards and sustainability objectives
- Manage and process customer feedback and inquiries
- Support monitoring of corrective actions
- Organize and coordinate customer satisfaction surveys
- Assist operations in complying with regulations and internal policies
- Contribute to the development and monitoring of the quality management system (QMS)
Requirements
- Commercial vocational training (KV) or equivalent qualification
- At least 3 years of professional experience in a similar role
- Experience in quality management is an advantage
- Excellent editing and writing skills
- Confident, stylistically assured written German
- Good IT skills (MS Office, etc.)
- German (very good knowledge / fluent)
- English (good knowledge)
- French (a plus)
Benefits
- Opportunity to become part of a stable and dynamic company
- High degree of flexibility in personal organization
- Strong level of personal responsibility
- Attractive employment conditions and a fair, appreciative salary
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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