L2C Analyst supporting invoicing processes within the Lead to Cash team at Egon Zehnder. Collaborating with business users and enhancing process efficiency with strong application knowledge.
Responsibilities
**Key Responsibilities**
We are seeking an experienced and enthusiastic candidate to join our Lead to Cash (L2C) Global Support Team. The ideal candidate will possess a strong understanding of the L2C application, invoicing processes, with a specific focus on project administration and invoicing best practices.
The role will be located in our Knowledge Center India and will report to the L2C Team Lead (based in London).
Assist internal business users at various stages of the Lead-to-Cash process, ensuring compliance with global standards.
Collaborate with cross-functional teams to address specific requirements and enhance process efficiency.
Utilize fundamental knowledge of the L2C application and end-to-end process to support internal business users
Develop and expand expertise in NetSuite, particularly in relation to L2C and expense processes
Guide end users on intercompany invoicing processes, ensuring alignment with internal standards.
Assist in interpreting the financial aspects of the Letter of Proposal (LoP), offering insights and recommendations as necessary.
Conduct data quality checks related to financial data and processes to ensure accuracy and reliability.
Assist during the launch of new L2C platform actively participate in preparation of targeted training and knowledge sharing.
Providing technical support by being part of help desk, dedicated support team to address the technical issues and provide assistance. Conducting thorough testing and promptly resolving any identified problems
Support creating user-friendly guidance and FAQ’s to address common issues
Collaborating with change management team to strengthen the transition process effectively
**Use case collection and documentation support -post launch support**
Gather and document relevant use cases to ensure comprehensive understanding and support for L2C processes. This includes collaborating with team members to identify key scenarios, compiling necessary documentation, and maintaining an organized repository for easy access and reference
Conduct testing of new developments to ensure seamless integration and functionality, while monitoring and optimizing process and data flow for efficiency and effectiveness.
Requirements
**Qualifications:**
2-5 yrs experience in project administration, invoicing, or a related field.
Familiarity with L2C processes and systems
Proficiency in MS Office.
Experience in an administrative role like Executive Assistant or Accounting is preferred
Experience in working with international – preferably global – teams, building solutions, and adapting to change.
Flexibility to work in shifts, to cover UK time zone
Benefits
**Benefits which make us unique**
At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you!
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