Senior Analyst improving processes and client experiences at CIBC. Collaborating on process strategies and analyzing data for operational efficiency.
About the role
- NOC Analyst at EdgeUno monitoring telecommunications infrastructure across Latin America. Collaborating with engineering teams to ensure network uptime and enhance customer satisfaction.
Responsibilities
- Monitor network devices and systems using tools like Zabbix, LibreNMS, and Grafana.
- Diagnose and troubleshoot network issues, escalating when necessary.
- Open, manage, and follow up on tickets with internal and external stakeholders.
- Maintain accurate documentation of network configurations and incident resolutions.
- Respond to customer inquiries via calls and tickets in English.
- Collaborate with the Network Engineering Team on network configurations and improvements.
- Participate in special projects across the Network, SRE, and Cloud teams.
Requirements
- Fluent English (mandatory)
- CCNA, JNCIA, or other network certification OR previous experience in a NOC or similar technical support environment
- Strong interpersonal and communication skills
- Ability to work independently and handle shift-based schedules
- Customer-focused mindset, especially under pressure
- Eagerness to learn and continuously grow in the networking field
Benefits
- Competitive compensation package
- Training and development opportunities
- Collaborative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Treasury Analyst supporting The Hartford’s EFT team for insurance fund transactions. Performing wire transfers and collaborating with banking and internal departments on financial movements.
Counterterrorism Analyst providing strategic intelligence support and analysis related to transnational terrorism. Collaborating with IC partners and producing finished intelligence products for U.S. defense officials.
All Source Analyst supporting operations in Reston, VA by producing regional and country - specific threat assessments while analyzing non - state actors' plans and operations.
Watchlist Analyst focused on CT analysis and intelligence production at BTS Software Solutions in Reston, VA. Participating in research and analysis, providing strategic expertise in personnel recovery operations.
Watchlist Analyst at BTS Software Solutions conducting CT analysis and personnel recovery tasks. Supporting operations with intelligence production, content management, and training activities in Reston, VA.
Contract Revenue Analyst focusing on invoice processing and financial data analysis for Broadridge's finance team. Ensuring compliance and managing daily workflows in a hybrid work environment.
Aduanas Analyst managing import/export compliance tasks and coordinating customs certifications and documentation in Mexico. Supporting legal compliance in import/export operations.
Analista Fiscal Pleno managing operational tax entries in ERP systems for the financial sector in Belo Horizonte. Working with legislative compliance and tax recovery analysis.
Junior/Semi - Senior Tax Analyst managing operational tax routines and ensuring compliance with tax legislation. Involved in audits and supporting senior management in tax contingencies.