About the role

  • Commercially minded leader driving revenue and customer growth for a global SaaS company. Focus on operational excellence and team development across the region.

Responsibilities

  • Own and manage the regional P&L, ensuring all key financial measures and targets are met.
  • Work in close partnership with the Sales organisation to track, forecast, and report on commercial performance across the region.
  • Maintain accurate and timely forecasting of revenue, costs, and headcount to support business planning cycles.
  • Use financial insights to identify opportunities to optimise costs and improve margin performance; manage budgets and billing in line with company standards.
  • Define and communicate a clear regional implementation vision aligned with company strategy and global priorities.
  • Set departmental strategy for the short to mid-term, translating broader business goals into actionable regional plans.
  • Lead change management initiatives, driving adoption of new processes, tools, and ways of working across the region.
  • Ensure standardised workflows, systems, and compliance practices are maintained across all regional operations.
  • Forecast demand, manage resource allocation, and maintain balanced capacity to ensure timely and high-quality delivery.
  • Resolve complex client escalations and implement root cause analysis to prevent recurrence; enable and support implementation partners.
  • Lead, coach, and develop a high-performing team with clear performance management structures and accountability.
  • Oversee performance reporting across delivery, financials, forecasting, people development, and strategic initiatives.
  • Act as a strategic liaison with Sales, Finance, Product, and Operations to maintain alignment and drive shared outcomes.
  • Champion customer centricity, ensuring regional decisions are grounded in customer needs and success outcomes.

Requirements

  • 8+ years of experience in a senior leadership role, ideally within a technology, SaaS, or professional services environment.
  • Demonstrable P&L ownership experience and a track record of delivering commercial results within a regional or divisional remit.
  • Proven experience working in close partnership with Sales organisations and influencing revenue outcomes.
  • Strong managerial skills with experience leading and developing large, distributed teams across multiple locations.
  • Degree-level education or equivalent experience; business, management, or technology discipline preferred.
  • Experience with CRM and reporting tools (e.g. Salesforce, Gainsight); proficiency in data-driven decision making and financial modelling.

Benefits

  • Generous Paid Time Off
  • Extended Parental Leave
  • Robust Health Coverage
  • Accelerated Learning Paths
  • Team Wellness Initiatives
  • Company-wide Events
  • Employee Resource Groups
  • Recognition awards

Job title

Regional Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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