Director of Clinical Trial Management Systems at Ipsen leading CTMS evolution and ensuring operational support. Collaborating with leaders to drive enhancements and oversee compliance.
GW
Hybrid Senior Director, Commercial Business – Ticketing and Game Promotions
Posted 1 hour ago
About the role
- Senior Director overseeing all Georgetown Athletics ticketing functions. Driving ticket revenue and enhancing customer experience in a hybrid environment.
Responsibilities
- Provide executive leadership for all ticket sales, ticket operations and promotion functions across Georgetown Athletics
- Develop and execute comprehensive sales strategies for season tickets, premium seating, group sales, single-game tickets, game promotions
- Lead, mentor, and evaluate the Ticket Sales, Ticket Operations and Game Promotions department staff
- Create, implement, and monitor revenue plans
- Oversee customer service standards
- Analyze data and reporting to inform strategic decisions
- Manage technology platforms including CRM/Salesforce workflows, ticketing systems
Requirements
- B.A., or B.S required
- MBA preferred
- Minimum of six (6) years of senior-level sports sales and revenue leadership experience, preferably within collegiate or professional athletics.
- Demonstrated history of exceeding revenue goals
- Strong negotiation skills and contract experience
- Strong CRM proficiency (Salesforce preferred)
- Proficiency in Microsoft Office
- Excellent verbal and written communication skills
- Customer-first mindset
Benefits
- Medical, dental, vision, disability and life insurance
- Retirement savings
- Tuition assistance
- Work-life balance benefits
- Employee discounts
- Array of voluntary insurance options
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