Commercially minded leader driving revenue and customer growth for a global SaaS company. Focus on operational excellence and team development across the region.
GW
Hybrid Senior Director – Student Accounts
Posted 3 hours ago
About the role
- Senior Director of Student Accounts managing all aspects of student billing and collections at Georgetown University. Leading a team to ensure compliance with student financial regulations and enhance student experience.
Responsibilities
- The Senior Director of Student Accounts is a strategic leader focused on all aspects of student billing, collections, and customer service related to student financial accounts.
- Reporting to the Controller, the Senior Director is responsible for the overall management and direction of the Student Accounts Office, which includes billing, cashiering, payment plans, collections, refunds, and compliance with all federal, state, and university regulations related to student financial activity.
- Additionally, the Direction will oversee the university's PCI compliance program, student loan services, and related functions.
- The Senior Director will drive process improvements, leverage technology to enhance the student experience, and ensure the fiscal integrity of student financial records for all of Georgetown’s campuses and programs.
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of seven (7) years of progressively responsible experience in student accounts, bursar operations, or a related financial service area, preferably in a higher education setting.
- Minimum of three (3) years of experience in a supervisory or management role.
- Comprehensive understanding of generally accepted accounting principles and federal regulations governing student financial aid.
- Demonstrated ability to implement and manage complex financial/student information systems (e.g., Banner, Workday, Touchnet).
Benefits
- medical
- dental
- vision
- disability and life insurance
- retirement savings
- tuition assistance
- work-life balance benefits
- employee discounts
- an array of voluntary insurance options
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