Implementation Manager overseeing onboarding lifecycle for SMB waste haulers at CurbWaste. Managing customer relationships, data migrations, and cross - functional coordination throughout the process.
About the role
- Implementation Consultant delivering EHS and sustainability software solutions for better workplace safety. Requires proficiency in Norwegian and English to collaborate with clients across multiple regions.
Responsibilities
- Successfully delivering implementation projects from initiation through transition to BAU, ensuring projects are completed on time, within scope, and aligned to agreed client objectives.
- Accountable for effectively validating client requirements, and translating these into best practice EcoOnline system configurations that meet national and international client needs.
- Driving high-quality system configuration, ensuring adherence to program scope, implementation standards, and agreed success criteria.
- Accountable for leading effective client workshops, managing stakeholder expectations, protecting scope, and fostering collaborative decision-making to drive successful project outcomes.
- Acting as the primary technical point of contact throughout implementation, building strong client relationships, and ensuring a smooth transition to business as usual (BAU).
Requirements
- Proficient in both spoken and written Norwegian and English.
- Software implementation & system configuration expertise, with a strong understanding of the full implementation lifecycle (including agile delivery).
- Requirements elicitation and stakeholder facilitation, including running effective client workshops and translating needs into clear functional and technical documentation.
- Strong analytical and communication skills, with the ability to capture, negotiate, and clearly communicate requirements and solutions.
- Training, enablement, and change support capability, including delivering effective user training and providing expert guidance throughout delivery.
- Proactive, results-driven approach, able to prioritise, multitask, and perform effectively in fast‑paced, high‑pressure environments—independently and as part of a team.
Benefits
- Generous Paid Time Off
- Extended Parental Leave
- Robust Health Coverage
- Accelerated Learning Paths
- Team Wellness Initiatives
- Company-wide Events
- Employee Resource Groups
- Recognition awards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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