Customer Solutions Analyst Intern supporting supply chain processes at Nestlé in Brussels. Overseeing claims management and enhancing customer satisfaction through efficient practices.
About the role
- KYC Business Analyst driving Payments AML/KYC program at eBay. Leading KYC projects and collaborating with product and engineering teams to implement solutions.
Responsibilities
- Lead development of business requirements and technical specifications for KYC projects
- Collaborate with engineering and product teams to make projects a reality
- Support testing of the solutions and provide UAT support with participants
- Drive automation within operations with new technologies such as GenAI
- Be aware of regulatory requirements and ensure compliance in all deliverables
- Use data analysis to drive optimal solutions to mitigate AML risks
- Document processes and procedures for KYC and Enhanced Due Diligence operations teams in order to meet requirements
- Provide governance for KYC and EDD projects by tracking and communicating key deliverables and roadblocks
Requirements
- 2+ years of KYC experience in fin-tech, start-ups, technology, or emerging financial services
- Consistent track record in developing detailed requirements and specifications
- Collaboration with product and engineering to refine requirements and design
- Deep understanding of KYC/CDD/EDD processes and AML standards
- Excellent verbal and written communication skills
- SQL and Data Analysis skills
Benefits
- Target bonus
- Restricted stock units
- Full range of medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits
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