Hybrid Data Analyst

at USCIS

• Job title: Data Analyst
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL, Tableau
• Location requirements: Hybrid, Mumbai, India

About the role

• Data Analyst focusing on core reporting and operational analytics for Revenue Operations team. Ensuring data accuracy while supporting stakeholders and maintaining dashboards.

Responsibilities

• Own and maintain recurring reporting and dashboards used by Revenue Operations and business stakeholders
• Ensure ongoing reliability, accuracy, and timeliness of core reports and metrics (KTLO)
• Monitor reporting pipelines and dashboards for data quality issues, breakages, or anomalies
• Respond to recurring and ad hoc reporting requests with speed and precision
• Maintain documentation for reports, dashboards, metric definitions, and data source
• Help define, maintain, and enforce metric definitions and business logic across reports
• Partner with Platform and Engineering teams to ensure accurate and consistent data collection
• Create audits and checks to ensure data hygiene and consistency across systems
• Identify gaps or inconsistencies in data and escalate recommendations for improvement
• Serve as a reliable analytics partner to Revenue Operations and business stakeholders
• Support stakeholder questions related to dashboards, metrics, and reporting interpretation
• Collaborate with analysts, platform teams, and engineering partners to support reporting infrastructure
• Contribute to analytics standards, best practices, and process improvements
• Support the vision and values of the company through role modeling and encouraging desired behaviors.
• Participate in various company initiatives and projects as requested

Requirements

• Bachelor’s degree or equivalent experience required
• 2–5 years of experience in a Data Analyst or Reporting-focused Analytics role
• Strong proficiency in SQL, including writing complex queries for reporting and analysis
• Hands-on experience building and maintaining dashboards in Tableau or similar BI tools
• Strong attention to detail and commitment to data accuracy and consistency
• Ability to clearly explain metrics, trends, and reports to non-technical stakeholders
• Proficiency in Excel and standard productivity tools
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.
• Experience with Salesforce, Snowflake, or modern data warehouses preferred
• Experience supporting revenue, sales, or commercial reporting preferred
• Exposure to documentation standards, data governance, or analytics QA processes preferred

Benefits

• A range of other benefits are also available to enhance flexibility as needs change.