Application Consultant specializing in Payroll software solutions, supporting clients in Switzerland with a hybrid work model.
About the role
- Payroll Analyst providing support for employee payroll inquiries and related processes. Handling inquiries, documentation, and maintaining confidentiality.
Responsibilities
- Brindarás atención a consultas de empleados relacionadas con pagos, deducciones, recibos de nómina, impuestos, beneficios y otros temas vinculados al proceso de nómina
- Atender solicitudes y casos relacionados con nómina a través de correo electrónico, portal o sistema de tickets
- Proporcionar información sobre recibos de pago, deducciones, impuestos y beneficios.
- Escalar casos complejos a analistas o áreas correspondientes
- Registrar y dar seguimiento a las solicitudes hasta su resolución
- Apoyar en procesos de cierre de nómina y realizar validaciones básicas.
- Mantener la confidencialidad de la información de los empleados.
Requirements
- Licenciatura en Administración, Recursos Humanos o carrera afín
- De 6 meses a 2 años en atención al cliente, preferentemente en nómina o recursos humanos.
- Procesos básicos de RRHH (nómina, beneficios, vacaciones)
- Manejo de sistemas de gestión de personal
- Paquetería Office (Excel, Word, Outlook)
Benefits
- Salud
- Planes de pensiones
- Horarios de trabajo flexibles
- Oportunidades de desarrollo profesional
- Programas de bienestar
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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