Hybrid Senior Legal Delivery Manager

Posted 1 hour ago

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About the role

  • Senior Legal Delivery Manager leading a high-performing team in a global legal firm. Shaping managed legal services and driving operational excellence in the UK Delivery Team.

Responsibilities

  • Lead and optimise operations, ensuring high operational and financial performance
  • Oversee the integration of new work streams by redesigning processes to leverage technology
  • Identify and implement opportunities for process improvements, automation, and best practice
  • Lead a positive team culture that supports progression and development
  • Oversee work allocation, ensure efficient resource planning, and maintain accurate time recording
  • Identify and address training needs in collaboration with HR and L&D
  • Take responsibility for escalated HR and delivery issues
  • Build and maintain strong relationships with clients to identify new business opportunities
  • Ensure quality standards, service level agreements, and best practices are met
  • Manage risk and compliance, ensuring team processes comply with regulatory obligations

Requirements

  • Qualified solicitor with at least 3 years’ PQE experience
  • Demonstrated ability to motivate and lead large legal operations teams effectively
  • High level of financial and commercial awareness
  • Excellent attention to detail, with the ability to analyse files and data accurately
  • Experience in implementing technology solutions and supporting change initiatives
  • Ability to adapt positively to change and work effectively under pressure to meet deadlines
  • Skilled in managing escalations in line with regulatory standards, with sound decision-making skills
  • Experience managing document review projects and teams, and confidence using Relativity or other review platforms
  • Proven track record of meeting budgets, quality standards, and timelines
  • Ability to report on progress metrics and provide clear, insightful analysis

Benefits

  • Flexibility through hybrid working
  • Opportunities for career development and progression
  • Supportive culture that champions success

Job title

Senior Legal Delivery Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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