Operations Manager managing automation workflows for S&P Global's legal and compliance team. Leading team to enhance legal processes through automation and AI solutions.
Responsibilities
Lead a team to identify bottlenecks in manual processes and replace them with automated workflow.
Understand legal contracting workflows to upgrade current CLM features to provide a more robust and intuitive Quote to Cash lifecycle.
Establish procedure and process standards related to automation transformation including roadmaps, user stories, user acceptance testing and quality assurance.
Maintain agile mindset to continuously improve processes with technology upgrades.
Align and collaborate with other operational stakeholders in creating strategic solutions.
Requirements
3+ years experience in legal technology or product management focused on workflow automation.
Experience in designing and deploying AI enabled automation.
Proficiency with CLM management platforms or automated template.
Knowledge of Salesforce (certification preferred), Microsoft applications (SharePoint, Power Automate), and automation implementation tools.
Ability to translate business and legal requirements and anticipated results with both IT teams and legal professionals.
Strong interpersonal and stakeholder management skills.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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