About the role

  • Account Executive managing strategic issues and relationships with Duke Energy’s complex customers. Enhancing customer satisfaction and driving regional growth with comprehensive strategies and solutions.

Responsibilities

  • Managing strategic issues and cultivating relationships with Duke Energy’s largest and most complex commercial and industrial customers
  • Enhancing customer satisfaction and strengthening key external partnerships
  • Building customer advocacy and identifying opportunities to grow earnings
  • Developing and executing strategies that support the company’s business objectives, policy priorities and reputation management efforts
  • Establishing and maintaining strong relationships at all levels within customer organizations to support long-term engagement and strategic alignment
  • Demonstrating an in-depth knowledge of complex rate structures, billing options, demand response programs, and renewable options
  • Serving as lead negotiator and primary decision maker in resolving customer issues
  • Owning and managing the entire customer relationship, coordinating with internal departments
  • Driving regional growth by partnering with the Duke Energy economic development team
  • Managing the sales process from initial needs assessment through solution delivery
  • Developing and maintaining comprehensive understanding of the customer’s business and strategic initiatives

Requirements

  • Bachelors degree AND five (5) years minimum required related experience
  • In Lieu of degree(s) and experience listed above, High School/GED AND eight (8) years minimum required related experience
  • Master’s degree (preferred)
  • Certified Energy Manager (preferred)
  • Professional Engineer (preferred)
  • Experience managing relationships with large and complex customers and/or key stakeholders
  • Ability to develop results-oriented business relationships to influence the outcome of issues to effectively advance and/or position the corporation’s business plans and objectives
  • Extensive knowledge of electric distribution and transmission systems and grid operations (preferred)
  • Knowledge of customer-side energy distribution and energy-consuming systems and processes
  • Excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills
  • Business development experience
  • Excellent judgment and decision-making skills
  • Ability and flexibility to effectively manage and facilitate multiple projects and issues simultaneously
  • Effective analytical, problem identification and resolution skills
  • Ability to maintain composure and clarity of thought and purpose when confronted with highly stressful situations
  • Ability to work in a team environment to coordinate resources in a matrixed organization to meet customer expectations
  • Proven self-starter, with a results-oriented mindset, capable of taking initiative and driving tasks to completion with minimal supervision.

Benefits

  • friendly work environment
  • opportunities for growth and development
  • recognition for your work
  • competitive pay and benefits

Job title

Account Executive

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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