Support Account Managers and assist with escalated customer issues at BID Operations. Collaborate with legal and compliance to ensure policies are adhered to while documenting actions.
About the role
- Senior Software Engineer developing scalable backend systems and integrations with a focus on data backup at Dropsuite, a global provider of cloud backup solutions.
Responsibilities
- Developing and testing software on Ruby and PHP integrations with Plesk/cPanel/WHMCS
- Write efficient, bug-free, robust and testable code that performs efficiently in production
- Work on the Backup product and play a key role in the maintenance of the product
- Troubleshoot and resolve issues in an evolving code base
- Work with a scrum team and participate in scrum ceremonies.
- Share status updates with accuracy
- Delivering high impact solutions with a high degree of independence.
- Research new areas and documented it in clear and detailed manner
- Create detailed technical design documentations.
Requirements
- About 6 + years of experience in Software Development
- Experience with Ruby Scripting
- Experience with Ruby on Rails / Padrino
- Experience with PHP
- Experience with Plesk, cPanel, WHMCS (Good to have)
- Bachelor’s degree or equivalent in Computer Science or a related field
- Knowledge of Operating systems like Linux and Windows
- Knowledge of Relational Databases, SQL and Cloud
- Good interpersonal skills, oral and written skills, with the ability to present ideas
- Able to express and explain new initiatives along with status updates
- Values that are aligned with us being a team of experts, problem solvers and collaborators, who are highly customer focused, dependable and trustworthy
- Working experience with Global teams outside Indonesia will be a huge plus
- High Adaptability with rapid changes
Benefits
- Health insurance for you and your dependents
- Social Security (BPJS Ketenagakerjaan)
- Hybrid work model
- 12 Days of Annual Leave
- Entitled to Indonesia Public Holidays
- Other leave benefits, such as Wedding leave
- Free lunches in office
- Growth opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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