Hybrid Business Development Executive II – Retention

Posted 2 weeks ago

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About the role

  • Lead high-impact negotiations with SMB merchants at DoorDash, focusing on renewals and retention. Collaborate cross-functionally to drive outcomes that enhance strategic partnerships.

Responsibilities

  • Lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments, including renewals, churn threats, and exclusivity discussions.
  • Own deal conversations end-to-end, balancing merchant needs with DoorDash’s strategic priorities to drive outcomes that support long-term retention and revenue growth.
  • Take on complex merchant situations, influence senior internal stakeholders, and contribute to strategy, process improvement, and execution at scale.
  • Collaborate cross-functionally with Product, Strategic Finance, Selection, and others to drive retention, exclusivity, and deal efficiency.

Requirements

  • 7+ years of experience in business development, account management, strategic sales, or related role involving complex negotiations and senior stakeholder engagement.
  • Deep understanding of the restaurant industry and merchant economics, including profitability and P&L drivers.
  • Strong executive presence with the ability to influence senior merchant stakeholders and internal leaders.
  • Proven expertise in negotiation and objection handling, particularly in renewal, retention, or long-term partnership deals.
  • Highly data-driven, with the ability to synthesize insights into clear, strategic recommendations.
  • Demonstrated success collaborating with cross-functional teams and senior leadership on complex deal strategy.
  • Ability to operate independently in fast-changing, ambiguous environments while maintaining rigor and accountability.

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off
  • Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program

Job title

Business Development Executive II – Retention

Job type

Experience level

SeniorLead

Salary

$156,400 - $230,000 per year

Degree requirement

No Education Requirement

Location requirements

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