Lifecycle & Expansion Marketing Manager at Docebo enhancing customer engagement and driving revenue growth through data-driven lifecycle strategies. Collaborate with teams to optimize campaigns and measure success.
Responsibilities
Build and run lifecycle programs that engage customers and prospects throughout their journey—from first interaction to expansion.
Segment audiences, define triggers, and measure what matters—engagement, conversion, and pipeline growth.
Continuously test, learn, and optimize nurture programs to drive both customer expansion and new business impact.
Create targeted campaigns that turn signals into revenue—upsells, cross-sells, and re-engagement opportunities.
Partner with Product Marketing and Revenue Marketing to bring the right message to the right audience at the right time.
Work side-by-side with Customer Marketing to align lifecycle and advocacy programs so we’re hitting every growth opportunity.
Partner with Customer Success and Product teams to identify customer signals that guide engagement and retention strategies.
Collaborate with RevOps to ensure clean data, accurate segmentation, and clear reporting on what’s driving results.
Own key metrics like expansion ARR, pipeline contribution, and nurture performance.
Turn data into insights—what’s working, what’s not, and what to test next.
Help shape how Docebo measures lifecycle success across the business.
Requirements
4+ years in lifecycle, CRM, or growth marketing within B2B SaaS.
Proven success building and optimizing nurture programs that generate real pipeline and expansion impact.
Hands-on experience with HubSpot and Salesforce—you’re not afraid to get into the weeds.
Strong analytical chops: A/B testing, cohort analysis, and experimentation are second nature.
A self-starter mindset—curious, data-driven, and motivated to make things happen.
Benefits
Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments.
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
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